Privacy Policy

1. Introduction

Scratx Miami LLC (“Scratx,” “we,” “us,” or “our”) operates a golf simulator and membership-based experience, including our website, facilities, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, sign up for updates, purchase a membership, or otherwise interact with Scratx.

By using our Services, you agree to the practices described below.

2. Information We Collect

We may collect the following types of information:

a. Information you provide directly

  • Name
  • Email address
  • Phone number
  • Billing or payment information
  • Membership details
  • Any information you submit through forms, sign-ups, or communications

b. Information collected automatically

  • IP address
  • Browser type and device information
  • Pages visited and interactions with our website
  • Cookies and similar tracking technologies

3. How We Use Your Information

We may use your information to:

  • Provide and manage memberships and services
  • Communicate with you about Scratx, including updates, promotions, offers, and events
  • Process payments and transactions
  • Improve our website, offerings, and customer experience
  • Comply with legal obligations
  • Protect our rights, property, and users

4. Marketing Communications

By providing your email address or other contact information, you consent to receive marketing and promotional communications from Scratx.

You may opt out of marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

5. Sharing of Information

We may share your information with:

  • Service providers (e.g., payment processors, email platforms, analytics providers)
  • Business partners and affiliates, including marketing or promotional partners
  • Third parties in connection with promotions, events, or partnerships
  • Legal or regulatory authorities if required by law
  • A successor entity in the event of a merger, acquisition, or sale of assets

We do not guarantee that your information will never be shared, and you acknowledge that sharing with third parties is part of our business operations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyze usage, and support marketing efforts. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

7. Data Security

We take reasonable measures to protect your information, but no system is completely secure. By using our Services, you acknowledge and accept this risk.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or protect our legitimate business interests.

9. Children’s Privacy

Scratx does not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

10. Your Choices

Depending on applicable law, you may have the right to:

  • Access or request deletion of your personal information
  • Update or correct your information
  • Opt out of marketing communications

Depending on applicable law, you may have the right to:

Requests can be made by contacting us at the email address below.

LEGAL DISCLAIMER

11. No Guarantees

All Services, content, and information provided by Scratx are offered “as is” and “as available”, without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted access, specific results, or outcomes from use of our facilities, equipment, or services.

12. Assumption of Risk

Use of golf simulators and related equipment involves inherent risks. By using Scratx’s Services, you voluntarily assume all risks associated with participation and agree that Scratx is not responsible for injuries, damages, or losses except to the extent required by law.

13. Limitation of Liability

To the maximum extent permitted by law, Scratx shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of our Services or website.

14. Changes to This Policy

We may update this Privacy Policy and Legal Disclaimer at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of any changes.

15. Contact Us

If you have questions about this policy or our practices, please contact:

Scratx Miami LLC
info@scratxgolf.com

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